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Help Center

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Call: 1-800-637-7223
256-837-3400

U.S. Space & Rocket Center: Contact Form

U.S. Space & Rocket Center: Email

Please note, we typically reply within two business days. If you require immediate assistance please call.

Mission Control

Click here for your online dashboard provides the login to your account, one-way emails to your trainee, transportation options, packing lists, roommate requests, and more! Everything you need to manage your mission is all in one place, and can be accessed at any time.


Frequently Asked Questions


Registration and Account information

Click here for information on our cancellation policy and terms of service, wristbands, transfer requests, additional purchases, forms requirements, logins, resetting your password and more.


Safety and Quality Assurance


Customer Feedback

If you have questions about attending one of our programs in the future, need assistance with your trainee forms, registration, or have other concerns; please click here.

After you have attended one of our programs your feedback, concerns, and comments are very important to us. Please click here to share your experience.

Please note, we typically reply within two business days. If you require immediate assistance please call 1-800-637-7223